Privacy Policy (GDPR)

This Privacy Policy explains how we process personal data when you use Magatunga.

1. Controller

FNHP – Friendly Neighborhood Programmers (FNHP)
Business phone: +43 670 196 4700
Email: office@fnhp.at

2. Categories of Data

• Account data (name, email, password hash)
• Course and booking data (purchases, enrollments, schedules)
• Communications (messages with teachers/admin)
• Technical data (IP address, device info, logs)

3. Purposes & Legal Bases (Art. 6 GDPR)

• Contract performance: account creation, course access, bookings
• Legal obligations: tax, accounting, security, compliance
• Legitimate interests: platform security, fraud prevention, service improvements
• Consent: where required (e.g., certain analytics/cookies or marketing)

4. Payments

Payments are processed by third-party providers (e.g., Stripe, PayPal). We receive transaction metadata necessary to confirm purchase and access.

5. Cookies & Analytics

We may use technically necessary cookies for login/session management. Optional analytics (if enabled) operate on a lawful basis (consent or legitimate interest per jurisdiction).

6. Processors & Recipients

We may use hosting, email, and analytics providers under data processing agreements. Personal data may be shared with teachers for course delivery and 1:1 sessions.

7. International Transfers

Where data is transferred outside the EEA, we rely on appropriate safeguards (e.g., SCCs) where applicable.

8. Retention

We retain data for as long as necessary to provide services and meet legal obligations. Backups may persist for a limited period.

9. Your Rights

• Access, rectification, erasure, restriction, portability, and objection
• Withdraw consent at any time, where processing is based on consent
• Lodge a complaint with your supervisory authority

10. Security

We implement technical and organizational measures appropriate to risk, including access controls and encryption where feasible.

11. Contact

For privacy requests: office@fnhp.at. Please include sufficient details to identify your account.

12. Updates

We may update this Policy. Material changes will be indicated on this page.